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Home > Facts and Features

Facts and Features

How Does LaserShield Work?
Arming and Disarming the System
About Alarms and Emergencies
About Monitoring
Using LaserShield with Pets
Controlling While Away
False Alarm Reduction


How Does LaserShield® Work?

Click here for a LaserShield® demonstration

The LaserShield® Instant Security System is complete and ready to use, with batteries already installed. The Master Alarm Unit can be set up anywhere near a telephone jack. The Wireless Detection Unit (WDU) should be located near a corner or wall with a clear view of the front door or main entry and positioned approximately 4 to 6 feet from the floor. A motion sensor on the front panel of the WDU scans an area of up to approximately 1100 sq. ft., but does not penetrate walls or windows.

When you activate the System and connect to RRMS, the monitoring service responds to alarm signals from your System. If an alarm signal is received from your premises, RRMS will attempt to notify you and/ or any responsible parties to initiate a response.

Each Wireless Detection Unit includes an optional Pet Shield to block portions of the motion sensor so your pet is less likely to trigger an alarm.

"Armed" and "Disarmed"
When the System is "Armed," LaserShield® Instant Security System is actively monitoring the protection area and ready to take action if an intruder enters.

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Arming and Disarming the System

Arming with Your Keychain Remote
When the System is "armed" LaserShield® protects your residence or business by triggering an alarm when it senses motion. Arm the System when you leave the premises or go to bed. An exit delay allows you time to leave.

Press and release the "Arm" button on your Keychain Remote. The MAU will verbally announce, "LaserShield Arming."

You then have 60 seconds to leave the premises after arming the System (the exit delay period). The amber status light on the front panel of the MAU will blink rapidly during the exit-delay period, and the MAU will announce the time remaining in the exit-delay period.

At the end of the delay period, the MAU will announce, "LaserShield is armed," and the amber status light will blink.

Do not move in front of the motion sensor while it is armed, or you will trigger the alarm.

Disarming the System When You Enter the Premises

You have 20 seconds to disarm your System after entering the protected area. This is the "entry delay" period. The MAU starts beeping loudly as a reminder to disarm your System.

Press the Disarm button on the Keychain Remote. The MAU will announce, "LaserShield disarmed."

Arming at Night
You can arm the System from your bedside at night. If you have a Wireless Detection Unit in your bedroom you should bypass it while you sleep. You can do this by pressing its Bypass button before arming. You may then move about your bedroom at night, but you must avoid walking into areas protected by other WDUs.

If you have bypassed a WDU, you must press the Arm button twice to arm it in bypass mode. The MAU will announce the bypassed status and will prompt you to fix the condition or "press the Arm button again to force arming". The WDU amber bypass light and the MAU amber status light will flash during bypass mode. Panic button will still be functional on WDUs in bypass mode.

Disarm the System when you wake in the morning, or when you wish to walk about your premises. The MAU will always remind you about a bypass condition at the time of arming to prevent you from exiting the following day without removing the bypass condition. To remove the bypass status simply press the bypass button.

Force Arming
If an abnormal condition exists with your System, such as a low battery, loss of AC power, etc., the MAU will announce the condition during arming or disarming. It will always ask you to fix the condition or press the Arm button a second time to force arming, overriding the condition.

Checking the MAU System Status
If the amber status light on the MAU is blinking, it means there is an abnormal system condition. You can use your Keychain Remote to check the System status. Merely press either the Arm or Disarm button to hear a verbal status report.

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About Alarms and Emergencies

A burglar alarm is triggered when the motion detector senses motion while the System is armed.

A panic alarm is triggered when a Panic button is pressed manually.

What Happens When the LaserShield® Alarm Sounds:

A 105-decibel siren sounds and will automatically turn off and reset after 5 minutes. The System will remain armed and will continue to watch for another sign of intrusion. If a second intrusion is detected the System will trigger the siren for an additional 5 minutes before resetting. The System will not trigger again until you disarm which resets the MAU to receive more alarms.

This feature is called the swinger shutdown, and is effective in reducing false alarms.

The Panic Button -How to Signal an Emergency

You can signal an emergency which will set off your siren and dial RRMS (if you have activated monitoring) from your Keychain Remote, the MAU or any WDU.

MAU - press RED Panic Button on top of unit until the siren sounds.

Wireless Detection Units - press RED Panic Button on top of unit until the siren sounds.

Keychain Remotes - Press BOTH ARM and DISARM BUTTONS at the same time until the siren sounds

Do not leave your phone off the hook. If a phone is off the hook, the System will not be able to contact the Monitoring Service to report an alarm signal.

Canceling an Accidental Alarm
To disarm your System if it was triggered by mistake:

Disarm the alarm using your Keychain Remote.

Prepare to give your Passcode when RRMS phones to verify the alarm.

Intrusion or Real Emergency Your alarm is treated as a genuine and real emergency if:

You do not disarm the System. RRMS cannot contact you at your premises to cancel the alarm.

RRMS cannot confirm your identity with your 5 digit Passcode.

When you incorrectly enter your passcode two times in a row when RRMS phones to verify an alarm signal.

When an Alarm Signal is Received RRMS will:

Electronically phone the premises of the alarm to attempt to verify a real emergency and thus avoid a false alarm dispatch. This call is usually received within 30 seconds of the siren activation.

If someone at the premises does not use the 5 digit Passcode from your emergency card to cancel the alarm, a live operator will attempt to notify to notify the appropriate authorities or Responsible Parties.

As the live operator contacts the authorities, RRMS will phone you and/ or a Responsible Party that you have designated on your Rapid Response Information Form.

Important-If after 60 seconds you have not been contacted by RRMS and the alarm activation was accidental, contact Customer Care immediately. You may not have heard the phone over the alarm siren and law enforcement may have been notified.

24/ 7 monitoring is an important precaution as a method to notify and deter you from walking in on an intruder or dangerous situation. In some cases, law enforcement may remain at the location until the location can be secured, or until a responsible party arrives to relieve them. Notification is also an important precaution to avoid leaving a premise with a broken door or window vulnerable to vandalism, weather, and other unwanted intruders.

Note-You may update your emergency contact information at anytime using the Internet or by contacting Customer Care. Remember, you may require a police permit to qualify for law enforcement response. In some areas law enforcement will not respond to private alarms.

Check with local authorities regarding law enforcement response to Alarm Systems.

Do not call 911 for this information.

Avoid any potential false alarm fines: Only press the Panic Button if there is an actual emergency situation.

Some communities may charge a fee for each time law enforcement officers are dispatched for a false alarm.

Turning off the siren WITHOUT the Keychain Remote, Using a Tap Count on the Master Alarm Unit
If your siren is sounding and you cannot turn the siren off, you can use the Tap Count feature to silence the siren. Locate your Tap Count number printed on your LaserShield® Emergency Card. Go to the Master Alarm Unit and tap the On/ Off button the same number of times equal to your Tap Count Number, and then press the MAU Panic Button to silence the siren.

For example -if your Tap Count number is 7, then press the ON/ OFF button 7 times, and then press the Panic button on the MAU.

If you forget how many times you have pushed the ON/ OFF button, pause for one second and the Master Alarm Unit will verbally announce the number of taps you have entered. If you pause for 5 seconds or more between taps during the count, you must start over.

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About Monitoring

LaserShield's best protection comes from around the clock 24/7 professional monitoring provided by Rapid Response Monitoring Service*

About Rapid Response Monitoring Service

  • One of America’s biggest and best alarm monitoring companies, providing monitoring for hundreds of thousands of homes, offices, businesses and government installations in all 50 states.
  • Certified by The Department of Defense and the New York Fire Department.
  • RRMS' highly trained professionals use advanced monitoring technology and a state-of-the-art communications system to assure you of fast, efficient alarm notification.

*requires activation and a monthly monitoring fee of $19.95. The Rapid Response Monitoring Service is offered at a great discount compared to major brand professional monitoring providers. The savings during the first year of monitoring service often pays for the entire cost of a LaserShield system and those savings go on year after year. In addition, several of our retailers offer special introductory promotions to Rapid Response that increase your savings even further. If you aren't 100% satisfied with the performance of the Rapid Response Monitoring Service and don't believe it to be the highest quality service available, you can cancel your service at any time. We're certain you'll find it the most valuable aspect of your security. 

Alabama - Huntsville:  03-440
Alabama - Montgomery:  02354
Alabama - State:  03-440
Arizona - Phoenix:  P03-1001
Arkansas - E 2004 0004
California - State:  ACO 5498
Colorado - Colorado Springs:  706194
Colorado - Denver:  1001697
Colorado - Denver Fire:  101156
Connecticut - State:  106120
Delaware - State:  02-168
Florida - Jacksonville:  301
Florida - State:  EF0000964
Florida - West Palm Beach:  4332
Illinois - 127-001246

Indiana - Indianapolis:  010959
Indiana - Steuben County:  388
Iowa - Cedar Rapids:  78
Louisiana - Lafayette:  R00060
Maryland - State:  07-904
Maryland - Baltimore County:  904
Maryland - Calvert County:  ABL425
Maryland - Charles County:  425
Maryland - Frederick County:  F0061
Maryland - Howard County:  46
Maryland - Montgomery County:  687
Maryland - Prince George's County:  379
Missouri - Kansas City Fire:  193
Missouri - St. Louis:  LC6020430
New York - Buffalo:  222572

New York - Nassau County:  51014
New York - State:  12000266592
Ohio - Columbus:  2002002831
Oklahoma - State:  648
Oregon - 0183
Pennsylvania - Philadelphia:  0233
Pennsylvania - Reading:  2003-17 CF-105
Rhode Island - State:  5875
Tennessee - State:  834
Texas - State:  B09590
Texas - Fire:  AMT-0022
Underwriters Laboratories, Inc:  S3282-1
Utah - State:  4800448-6501

Licensed by The N.Y.S. Department of State


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Using LaserShield with Pets

Pet Shield
Pets can trigger false alarms by moving in front of the motion sensor while the System is armed.

LaserShield® provides a Pet Shield that narrows the coverage area of the motion sensor window, both vertically and horizontally, thus creating pet "safe zones" where animals can pass.

Using the Pet Shield reduces the coverage pattern of your motion sensor. We recommend pets be isolated to a non-protected area. If your pet must be allowed to freely roam your premises then using the Pet Shield allows you to set up a basic coverage pattern for the motion sensor.

Because cats and dogs jump on furniture, place your WDU at a height where pets can move safely beneath the detection area.

You can aim the coverage of your WDU by watching the test light inside the motion sensor window, while moving about or allowing pets to move through the protected area. You may have to rotate your WDU left or right a bit to move detection coverage away from the backs of furniture or areas pets may access or frequent. Adjust the position and height of the Wireless Detection Unit so that your pets can move about freely without triggering an alarm.

To Install your Pet Shield
Slide the Pet Shield into the groove at the bottom of the motion sensor window on the Wireless Detection Unit. The Pet Shield should slide snugly into place and against the motion sensor window.
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Controlling While Away

You can manage your System from a touch-tone telephone or cell phone when you are away from your property. You will need to use the 5 digit Passcode printed on your LaserShield® Emergency Card for this process.

Accessing the Master Alarm Unit by Phone

This feature requires touch-tone telephone service. Dial the same telephone number to which your MAU is connected. Do not call from a telephone that is connected to the same line as the MAU.

Allow it to ring once, and then hang up. Wait 5 seconds, and then redial the number. The MAU should answer on the first ring.

Follow the voice instructions to enter your 5-digit Passcode by pressing the keys on the telephone touch pad.

You can do the following by telephone: to Arm the System to Disarm the System to change the volume of the MAU speaker

to listen to the System status to turn on the room monitoring microphone to listen to activity in the room

You can also make some refinements in how your System works via touch tone phone. You can disable Call Waiting, and set your System to dial "8" or "9" for an outside line as it dials RRMS.

To activate each of these features, you must dial your MAU, allow it to ring once, and then hang up.

Wait 5 seconds, and then redial the number. The MAU will answer on the first ring.

Follow the voice instructions to enter your 5-digit Passcode by pressing the keys on the telephone touch pad. Then,

To disable Call Waiting, touch "7." If you have call waiting, and if RRMS is calling you back to verify an alarm, there is a possibility that Call Waiting could interfere with their call-back.

To dial 8 as part of your outgoing call dialing, touch "8."

To dial 9 as part of your outgoing call dialing, touch "9."

IMPORTANT-It is imperative that after making changes that may affect the alarm's communication, you test the alarm's connection to RRMS by placing the MAU in test, and triggering the System.

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False Alarm Reduction

The System relies on a 4-point false alarm reduction strategy:

No complex keypad codes to remember. No installed wires and connectors that may lead to short circuits.

The Swinger shutdown helps protect you from excessive false alarm penalties. The alarm can be triggered only twice within a single arming period (the time period between arming and disarming a unit).

No door/ window sensors that may trigger a false alarm from strong wind, misalignment, warped wood, or other forms of weather and environmental conditions.

Low Battery Detection
The System will attempt to report a MAU low battery condition to Rapid Response Monitoring Service (RRMS). You may be contacted by e-mail or mail if your alarm reports multiple low battery alarms.

Wireless Detection Units and the Keychain Remote batteries do not recharge and do not report low batteries to RRMS, but their status will be reported to you verbally by the MAU each time the MAU is armed or disarmed. The Status light will flash on the MAU when low battery conditions exist.

Loss of AC Power and Low Battery Power
The MAU contains a rechargeable backup battery. If there is a loss of AC power, the backup battery will operate the MAU for up to 12 hours.

The Status light will blink if there is a power outage or low battery power. When power is restored after an outage, the battery will recharge automatically.

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